Effective Date: November 1, 2024
Last Updated: January 1, 2025
Seasonal SALE
Due to increased traffic during our Seasonal Sale period, orders placed over this period cannot be amended, or cancelled. Please allow up to 1 to 10 additional business days for your order to arrive.
US & Canada
-
Standard Shipping (3-5 Business Day) - free
-
Overnight (Place Before 2PM EST To Guarantee Ship Same Day) - $50
Canada
-
Standard Shipping (3-5 Business Day) - free
-
DHL/FedEx Express (1-3 Business Days) - $35
EU & REST of The World
- Standard Shipping (3-5 Business Day) - $10
- Express (1-3 Business Days) - $35
CUSTOMS
Customers shopping from the UK/EU/USA will not receive any additional fees upon delivery.
We cannot guarantee that customers outside these regions will not receive any additional import/customs fees.
Unfortunately, we are unable to markdown the value of any shipments as we have to legally declare all goods as their correct value.
RETURNS & CANCELLATIONS
Order Cancellations: You may cancel your order within 24 hours of placing it. After this period, we cannot guarantee cancellation as your order may already be processed for dispatch.
Returns: You have 14 days from the delivery date to return your order. If 14 days have passed since your order was delivered, we cannot offer you a refund or exchange.
To be eligible for a return:
-
Your item must be unused and in the same condition that you received it.
-
It must also be in the original packaging.
-
Any garments returned that are damaged or stained cannot be refunded or exchanged.
Please ensure all items meet these conditions before returning them to us to ensure a smooth process.
Contact info: info@chrome-space.com
